> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.luvi.fans/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How does Luvi payout read on my bank?

If you’ve received a payout on Luvi, you might be wondering how it shows up on your bank or card statement. To help you recognize your Luvi-related payments, here’s everything you need to know:

## 🏦 What to Look For

Depending on your payment method or financial provider, the text you see on your statement may vary slightly. In most cases, Luvi payments will appear under one of the following descriptions:

* **LUVI.FANS**
* **TAKEOFF NEWCO, INC DBA LUVI**
* **CAMBRIDGE MERCANTILE**

These descriptions refer to the different partners and processors we work with to securely manage transactions.

## Why It Might Look Different

Some banks and card providers use shortened or alternate text when displaying charges. If you're ever unsure whether a charge is from us, feel free to reach out to our Support Team with a screenshot of the line item (make sure your account details are visible for verification).

If you don’t recognize a Luvi payment or can not see any payment from us in those names and want to double-check, we’re happy to help. Contact us by email at [[email protected]](https://app.intercom.com/) or directly through the app on Live Chat.