Articles on: General Questions

How to reset your password on Luvi?

If you’ve forgotten your password, you can reset it by following these steps:


  1. Go to the login screen and click “Forgot Password?”
  2. Enter the email address linked to your account.
  3. Check your inbox for a password reset email (be sure to also check spam/junk).
  4. Click the link in the email and follow the instructions to set a new password.


Once complete, you’ll be able to log back into your account with your new details.


If you didn’t receive the email then the following tips are helpful:


  • Check your spam or junk folder
  • Make sure you entered the correct email address
  • Wait a minute or two and try again


Still having trouble? Email us on [email protected] and we’ll get you logged in.

Updated on: 05/08/2026

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