> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.luvi.fans/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I'm not getting Push Notifications

Push notifications are a key part of staying connected on Luvi. They let you know instantly when you’ve received a tip, gained a new subscriber, or have other important updates. If you’re not receiving notifications, here’s how to fix it:

## ✅ Check Your Notification Settings

## On iOS:

1. Open your **Settings** app
2. Go to **Notifications**
3. Scroll down and tap Luvi
4. Ensure Allow Notifications is switched **on**
5. If it’s already on, try toggling it off, then back on

## On Android:

1. Open your **Settings** app
2. Tap **Notifications**
3. Find and select Luvi
4. Ensure Allow Notifications is enabled
5. If it’s already on, toggle it off, then back on

## ❗Still Not Receiving Notifications?

If you’ve followed the steps above and are still not getting notified, reach out to us via the Live Chat in the app or email contact@luvi.fans.